Buying a Used Car

Questions to Ask When Buying a Used Car

The questions to ask before buying a used car in Australia, from service history and finance to accidents and why it’s being sold, plus what the answers tell you.

Bob Wang, Founder
October 29, 2026
White Hyundai Palisade presented for sale in the Safeway Auto showroom in West End, Brisbane

The best way to avoid buying the wrong car is to ask good questions, and listen carefully to the answers. Here are the ones I would ask, whether you are buying from a dealer or a private seller.

About the car’s history

Does it have a full service history?

Ask to see the service book and receipts. Servicing should be on time and match the kilometres. Gaps are a reason to ask more questions.

Has it been in an accident or had paintwork?

Ask directly, then look for yourself: uneven panel gaps, paint that doesn’t quite match, or overspray on rubber seals.

How many owners has it had?

Fewer owners isn’t always better, but the answer should match the history.

About ownership and money

Is there any finance owing?

Ask, then confirm it yourself with a PPSR check. It also shows if the car has been written off or reported stolen.

Is the registration current, and is there a safety certificate?

In Queensland a registered car being sold needs a current safety certificate. Read our safety certificate guide.

Dashboard and steering wheel of a used Hyundai Palisade at Safeway Auto in West End, Brisbane
Check that every feature works, and ask about anything that doesn’t.

About how it has been used

Why are you selling it?

There are plenty of good reasons. A vague or changing answer is worth noting.

How has it been driven?

City commuting, towing, off-roading and track days all leave different wear.

Are there any known problems?

Ask directly. An honest seller will tell you about faults, warning lights or anything due soon, such as tyres or brakes.

About what is included

Are both keys included?

Replacement keys for modern cars can be expensive.

Does it come with any warranty?

A private sale usually has none. A licensed dealer may be required to provide statutory warranty, depending on the car’s age and kilometres. Read statutory warranty in Queensland.

Can I have it inspected?

A genuine seller should be happy for you to arrange an independent inspection.

Buying from a dealer or privately?

The questions are the same, but the protections are different. Read dealer vs private seller and how we select the cars we sell.

Quick answers

What is the most important question when buying a used car?

Whether it has a full service history that matches the kilometres and condition, followed by whether there is finance owing.

How do I check if a used car has finance owing?

Run a PPSR check using the car’s VIN.

Should I get a used car inspected?

Yes, if you are unsure. A genuine seller should be happy for you to arrange one.

Does a used car come with a warranty in Queensland?

A private sale usually doesn’t. A licensed dealer may have to provide statutory warranty, depending on the car’s age and kilometres.

Looking for a used car in Brisbane?

Browse our current cars or book a test drive.

About Safeway Auto

Safeway Auto is a boutique used car dealership at 4 Ferry Road, West End, Brisbane. We select late-model vehicles with clear history and documented servicing, and we also help people sell, trade in, consign and source cars.