Privacy Policy

About this policy

This Privacy Policy explains how Safeway Auto (Mango Intelligence Pty Ltd, ABN 61 649 179 939) (“Safeway”, “we”, “us”) collects, uses, stores and discloses personal information through this website and in the course of our business.

We aim to handle personal information in line with the Australian Privacy Principles where they apply to us.

Information we may collect

Depending on how you deal with us, we may collect:

• your name and contact details, such as mobile number and email address
• details of vehicles you are interested in, buying, selling, trading in or consigning
• vehicle information you provide, such as registration, odometer, condition, service history and whether finance is owing
• test drive and appointment details, such as preferred dates and times, and driver licence details where we need to sight them for a test drive
• information you choose to provide in a finance enquiry, such as purchase price, deposit and employment type
• messages and other correspondence you send us
• technical information about your visit, such as IP address, browser type, pages viewed and the website or campaign that referred you

Website enquiries and forms

When you submit a form on our website we receive the details you enter, along with the page you submitted it from, the vehicle you were viewing (if any), campaign information from the link you used, and the time of submission. We use this to respond to your enquiry accurately.

Vehicle enquiries, test drives and appointments

We use your details to respond to vehicle enquiries, arrange and confirm test drives and appointments, assess vehicles you offer to sell, trade in or consign, and prepare the documents needed to complete a transaction.

Finance enquiries

If you make a finance enquiry, we may pass your details to a finance partner so they can contact you. Safeway does not make credit decisions. Any finance provider will handle your information under its own privacy policy and legal obligations.

How we use personal information

We use personal information to respond to enquiries, provide our services, complete vehicle sales and purchases, keep records, improve our website and services, and meet our legal obligations.

We will only send you marketing communications where permitted by law, and you can opt out at any time.

Cookies and website analytics

Our website may use cookies and similar technologies. We may use analytics tools, such as Google Analytics, to understand how visitors use our website. You can control cookies through your browser settings.

Third-party service providers

We use trusted service providers to operate our business. These may include website hosting and form providers (such as Webflow), email and SMS notification services, customer relationship management or lead management tools, Google services and finance partners. Some providers may store information outside Australia.

We only share the information reasonably needed for them to provide their services.

Google services

Our website may use Google services such as Google Maps and Google reviews. When you interact with these services, Google’s own privacy policy applies.

Contact and review information

If you leave a review about Safeway on a third-party platform such as Google, that review is governed by the platform’s terms. We may display or respond to publicly available reviews.

Storage and security

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Access and correction

You can ask to access or correct the personal information we hold about you by contacting us using the details below. We will respond within a reasonable time.

Privacy enquiries and complaints

If you have a question or complaint about how we have handled your personal information, please contact us. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Privacy contact: admin@safewayauto.com.au

• Mango Intelligence Pty Ltd T/A Safeway Auto, 4 Ferry Road, West End QLD 4101, Australia
• Email: admin@safewayauto.com.au
• Phone: 0432 079 666

Changes to this policy

We may update this policy from time to time. The current version will always be available on this page.

Last updated: 6 October 2026